To refill or not to refill – that is the question...
Plus Other Important Terms and Products to Help You Stay Informed

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General Printer Terminology

Most HP printer manuals we know of contain the statement that the jet cartridge(s) used by that printer cannot be refilled. This is simply not true both in theory and in practice.

In general, the term ‘cartridge’ refers to the actual physical container of ink, from which ink flows to the printhead. ‘Printhead’ refers to the element that delivers the ink to the paper in such a way as to print letters or graphics.

With HP printers, the printhead is part of the cartridge, and therefore results in a higher cartridge replacement cost.

HP Color Cartridges contain sponges permeable to ink. When you refill the cartridge you replenish the sponge from which ink is drawn to the printhead partly by gravity and partly by the printhead pull.

HP Black Cartridges contain a vacuum-sealed cavity that is filled with ink.  Most HP Black Cartridges contain pigmented, or water-resistant ink.  When you buy a Refill Kit for this type of cartridge, we provide an easy "Snap-and-Fill" cradle in order to maintain the proper vacuum seal. 

Refilling is just that. The trick is to refill slowly, not because the process is tricky, but fast filling may cause foaming of the ink at the dispenser’s end. Foaming causes air bubbles, which hamper the smooth flow of ink. But you can easily recover from air bubbles.

Our instructions are clear and simple and reflect the experience acquired from our own specialized field testing as well as from many users who kindly have acquainted us with their findings when refilling their own cartridges.

The Truth about Inkjet Inks

Inkjet ink is the live proof of a remarkable balancing act of chemistry. Here are the physical and mechanical factors that play a role in the formulation of the final emulsion:

Stability - Viscosity - Surface tension - Conductivity - Shelf life
Flammability - Resistance to biological growth - Dye solubility
Pigment degree of emulsion - Filtering time - Corrosiveness
Plastic compatibility - Resistance to particulate and residue formation
Uniformity of drop size - Drop velocity limit - Drop frequency limit
Crust resistance - Clog resistance - Optical density
Color steadfastness - Fading resistance -Water resistance
Solvent resistance - Spreading characteristics
Feathering characteristics - Dry time - Testing

As of 2003 inkjet printer commercial technology is about 14 years old and it has seen dramatic developments. Still, the printhead is the heart of the printer and the ink is the printer’s blood.

In the fierce competition for market share, printer manufacturers have and are constantly improving the end product. Even so, however elaborate the technology, the end result will always be the delivery to paper of a cluster of ink droplets.

Consequently, improvements in technology result in tighter specifications for the inks. Inks must respond reliably to the complex demands and interplay of electrical signals, heat, pressure and drop formation inside different printheads.

This is why there is no universal refill kit which implies a ‘universal’ ink. Until 1994 we managed to service the existing printer population with two basic types of ink. Today we have over 160…. and counting.

Some of you may have watched the late night commercials for a ‘universal’ kit. The pretty girl in the infomercial wears a turtle-neck so tight that makes me want to be the turtle. The girl is fair, the commercial is fancy but the information is false. We know it by the number of complaints of ‘universal’ ink users who call us. Nor should you be surprised. The fact that something is not necessarily true just because it’s printed in a newspaper, equally applies to television. These are the same channels where the next infomercial will ‘guarantee’ that we can lose 20 pounds in 20 days…

In summary, the best favor you can do your cartridge(s) is to fill (and refill) them with the correct ink(s). And if, by perusing our web pages, you notice that we do not yet have a refill kit for your new printer, it means that we are still working on the inks.

Orson Wells used to say ‘There will be no wine before its time”. It goes for inks too except that we don’t drink but print (with them).

If you would like to gain a deeper understanding of the workings of an inkjet printer, please contact us and ask for The Zen of Jet Printer Cartridges and Jet Printer Cartridge Refilling - a creative, informative brochure composed by our President.

JetMaster® Refill Kits

Our JetMaster® Refill Kits include all of the essentials that will aid in making the process of refilling your ink cartridge a pleasant and satisfying experience.  We design and manufacture each of our JetMaster® Refill Kits ourselves, following the unique specifications of your printer. As new printers are continually released on the market, we continually research and develop new kits as needed.

As well as the specifically designed inks, tools and instructions, some kits may include a chip-resetting device depending on the make and model of your inkjet printer.  This is a cradle-type hardware device we have created to reset the chip that, in some cases, tells the cartridge that it may not continue to print, even though there may still be ink left and no other problems may be present.

We offer bulk ink in three sizes: 2.35 oz (70 ml), 4.35 oz (130 ml) and 17.5 oz pint (525 ml) bottles. Inkjet ink is also available by the gallon -- please call for details.  Bulk ink comes in especially handy after you finish using the ink that comes with the original refill kit.  Once you have the tools you need, you only need to reorder ink.  Purchasing ink in bulk slashes the actual printing costs even more dramatically.

Along with refill kits, we also have Inkjet Cartridge Cleaning Kits (for printheads experiencing blockage from normal ink residue) available.  Like our Refill Kits, these include specialized tools and detailed instructions, but instead of ink, Cleaning Kits contain Cleaning Solution that may be injected into the appropriate cartridge to flush out ink residue.

Compatible Inkjet Cartridges

Compatible cartridges are new inkjet cartridges that are identical to the original OEM (Original Equipment Manufacturer) cartridge in dimension, shape, configuration and ink. However, some cartridges such as Hewlett Packard and Lexmark do NOT and CANNOT have compatibles due to the manufacturer holding patents on their design.

We do carry compatible cartridges for many name brand printers such as Canon, Brother, Xerox, and Epson.  Fortunately, there are no patents on these cartridges, hence the costs of compatible cartridges are lower than the cost of OEM cartridges.  These new cartridges are manufactured in ISO certified facilities.  

OEM Inkjet Cartridges

An OEM cartridge is a cartridge made by the same manufacturer as your printer. We sell only brand new OEM cartridges instead of remanufactured cartridges, as it has been our experience that remanufactured cartridges do not travel well.  We offer OEM cartridges for just about every HP printer, and continue to add more cartridges to our supply lists every day. 

Laser Printer Supplies

Laser printers use toner, a powder-like substance made of carbon and iron particles, instead of ink to transfer text or graphics to a page. Each toner has its own specific chemical composition, designed specifically to interact with the active parts of the laser cartridge.  We only provide chemically identical toner for the cartridges we support.  We offer bulk toner, packaged in pre-metered bottles (or in 10 kg bags), which is delivered to you ready to be transferred into the empty cartridge.

If you would like to gain a deeper understanding of the workings of a laser printer, please contact us and ask for The Toner of Peyton Place - a creative, informative brochure composed by our President.

In our TonerBucket Remanufacturing Kits, we provide toner, applicable new replacement components, and written instructions with illustrations to make remanufacturing your toner cartridge as simple as possible.   Laser Replacement Components may include (depending on the printer):

  • Drum (Organic Photo Conductor): Attracts the toner in the precise place the laser beams an image and then rotates three times per image, rubbing the toner onto the paper.

  • Wiper Blade: Polyurethane strip that wipes away the excess toner from the Drum after the image has been formed on the paper.

  • Recovery Blade: Mylar strip that ensures the excess toner removed by the Wiper Blade is put into the Waste Bin.

  • Doctor Blade: Assures that the correct amount of toner is delivered via the Magnetic Roller to the Drum.

  • Magnetic Roller: Picks up the toner, charges it with the right polarity, and delivers it to drum.

  • Primary Charge Roller: Properly magnetizes the Drum so that the toner will fall on it in the precise places the laser beams an image.

  • Fuser Roller: Ceramic cylinder that melts the toner on the paper in order to fuse it permanently to the paper.

  • Fuser Wand and Felt: Cleans the toner residue from the Fuser Roller after it has melted the toner to the paper.

We also offer a wide range of laser toner cartridges.  You may choose from new, compatible, or remanufactured cartridges according to your specific printing needs.  

We welcome your questions and are glad to help with any question you may have. Just call 1-800-547-3303 for prompt and friendly service. We make it a point of NOT using voice mail. No recorded messages - your call is always answered by a live, friendly, and knowledgeable person who is ready to be of service.

Please visit our other websites for:
Apple * Brother * Canon * Compaq * Epson * HP * Lexmark * Okidata * Sharp * Xerox

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